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Shipping, Returns, & FAQs

 

• CAN I CHANGE MY ORDER?

PLEASE CONTACT INFO@KEELAHAIRCO.COM WITH NAME AND ORDER NUMBER INCLUDED. WE WILL DO OUR BEST TO ACCOMMODATE YOU, HOWEVER WE CANNOT GUARANTEE THAT CHANGES CAN BE MADE AFTER AN ORDER IS PLACED.

 

• HOW LONG DOES SHIPPING TAKE?

USUALLY OUR ORDERS PROCESS WITHIN 2-3 DAYS. HOWEVER, DURING HOLIDAYS, SALES AND RESTOCKS, THIS TIME MAY VARY.

 

• WHAT IS YOUR POLICY ON RETURNS/REFUNDS?

WE ARE UNABLE TO OFFER ANY REFUNDS, RETURNS OR EXCHANGES OF ANY OF OUR PRODUCTS. ALL SALES ARE FINAL. DUE TO OUR POLICY WE ENCOURAGE CUSTOMERS TO ALWAYS REVIEW ORDERS BEFORE FINALIZING CHECK OUT. PLEASE NOTE, KEELA HAIR CO RESERVES THE RIGHT TO REFUSE ALL REFUNDS, RETURNS OR EXCHANGES.

 

• WHAT KIND OF HAIR IS THIS?

WE PROVIDE ONLY THE FINEST RAW, SINGLE DONOR CAMBODIAN HAIR.

 

• HOW MANY BUNDLES DO I NEED?

MINIMUM OF 3 BUNDLES RECOMMENDED FOR A FULL HEAD LOOK.

  

• WHAT KIND OF PRODUCTS SHOULD I USE ON MY HAIR?

FOR BEST RESULTS, ALWAYS REMEMBER TO USE KEELA HAIR CO PRODUCTS.


• IS KEELA HAIR SAFE TO COLOR?

YES, BUT PLEASE SEEK THE HELP OF A PROFESSIONAL COSMETOLOGIST.